Leave Requests is a solution created on ARC Smart Platform. It offers employees a possibility to send leave requests in an electronic form, and their superiors and HR Department can accept them using the application.

It provides access to current data about leaves and holidays to all the people who are interested in them (employees, superiors and HR Department). In this way, they can check the history of free days, information about scheduled holidays and the number of free days that a specific employee can have.

The solution also enables creation of summarising lists and reports according to request status, a selected employee, superiors, periods and leave lengths. The management staff can schedule holidays and leaves of their employees, and HR Department has a convenient tool to manage them.

Application works in an intuitive way and does not require any training.

Main functionalities:

• Electronic leave request – an electronic form which allows employees to create their leave requests. The form can be configured, e.g. one can define the fields which need to be completed while creating a request. The form offers also an option to attach a file, e.g. in case of occasional leaves.
• Request acceptance mechanism adjusted to a client’s preferences – a component which can be configured to specify the acceptance process (e.g. one level or two levels of acceptance, a request can be accepted only by the employee’s superior or the whole entitled group ).
• Information about the number of free days which can be requested – after logging in the application, employees can see a panel with their data, including: number of leave days which they are entitled to take, which they have already taken and which are left.
• Summarising lists and reports on employees’ leaves – the application stores all the information in the system, so it offers huge possibilities to create various summarising lists and reports. Examples of the reports : my requests, request awaiting acceptance, my employees' requests, etc. All the reports in the application include such functionalities as: searching, grouping, sorting and Excel export.
• Email notifications – automatic notifications for system users in the form of email messages sent at the moment when a request status is changed.
• A possibility to integrate it with other HR - as a source of the data on employees’ leaves.

Task Management is a solution resulting in comprehensive project management and task assignment. The application facilitates information flow between individual project participants, delegation of tasks and roles.

The application can be integrated with Microsoft SharePoint Online, creating repositories of project documentation in a cloud.

The application menu presents users different functionalities according to their role in the process. There is no risk that an employee of a lower level can see any confidential information. The process map, which is visible in the application, helps the users to check their role in the process at any time. The history of the versions enables to view the history of the data/content in case of a specific form, checking the date of change and the person who introduced it. The lists opened in the application can be edited according to the users’ needs and the special character of a given project.

Main functionalities:

• Electronic form - it can be used by the management team to create a new project. There is a possibility to configure a form - a client can define fields, their types, visibility or deadlines. The form includes an option to attach files in different formats.
• Roles - specifying individual project roles and adjusting them to popular methodologies of project management.
• Authorisation management - one can adjust access authorisation to specific data depending on an individual user's role, and thanks to check-in, check-out functionality it is possible to block edition of a specific task by other people.
• Summarising lists and reports - reporting on the working time for specific tasks and projects along with detailed statistics - the application stores all the information in one place, so it offers a possibility to create comprehensive reports related to a given project or individual employees.
• Integration with ARC KPI - thanks to advanced statistical tools available in ARC KPI, it is possible to create reports on e.g. the number of days devoted to the project, project effectiveness of different departments and time devoted to specific tasks.
• Email notifications – automatic notifications sent to users in case of new task assignment or to managers in case of delays in the project deadline.

Travel & Expenses is a solution based on ARC Smart Platform. It supports administration and clearance of trip and business expenses.

The application facilitates sending electronic travel orders or submitting business trip requests, their acceptance by superiors and cost clearance – without paper work and waiting for decisions. The system can be based on one level or multilevel mechanism of request acceptance process with participants such as immediate superiors, accountants or a related project manager.

Travel & Expenses application allows to report any business expenses related or unrelated to a business trip. They can be assigned to different categories, project codes or marked as items for invoicing. Such categorisation and mechanism of summarising lists and reports facilitate accounting in the financial and accounting system, preparation of invoices for clients and clearance in case of employees. Such functions as e.g. downloading of an appropriate NBP rate depending on the clearance day will reduce the number of errors in documents.

The system works in an intuitive way and does not require any trainings.

Main functionalities:

• Electronic business trip – a form which allows a manager to create a business trip order. The form can be configured, e.g. one can define the fields which need to be completed while creating a request. The form includes an option to attach files.
• Electronic request for clearance of a business trip or expenses - use the application not only to clear business trips, but also for other business expenses, define the fields which will work best in your company.
• Request acceptance and clearance mechanism – a component which can be configured to specify the acceptance process (e.g. one level or two levels of acceptance, a request can be accepted only by the employee’s superior or the whole entitled group ).
• Summarising lists and reports – the application stores all the information in the system, so it offers huge possibilities to create various summarising lists and reports. Examples of the reports: my requests, request awaiting acceptance, my clearance, all clearance process, etc. All the reports in the application include such functionalities as: searching, grouping, sorting and Excel export.
• Email notifications – automatic notifications for system users in the form of email messages are being sent at the moment when a request status is changed.

Additional functionalities:

As in case of other ARC Smart Platform apps there is a possibility to expand basic functionalities or add new ones as needed.

Recruitment application facilitates efficient management of the recruiting process related to different posts in your company. The application supports recruiting staff, managers and the board members, organising the process of application acceptance and selection of candidates, it ensures fast information and opinion flow, as well as it takes care of positive candidate experience, improving communication between different process participants.

A friendly and clear interface helps you to create a new recruiting application in an easy way and you can send it to those who should accept it, you can look through the data of the applicants who apply to open posts, and you can schedule meetings and conversations.

Main functionalities:

• Electronic recruiting request - a form which helps HR staff or a manager looking for an employee to create a recruiting request. You can decide which fields would work best in your company.
• Request acceptance process is adjusted to a client’s preferences - a component which can be configured to specify the acceptance process (e.g. one level or two levels of acceptance).
• Configurable candidate selection process - every company can prefer a different way of selecting a future employee - Recruiting application allows you to adjust the process to individual requirements of your company.
• Easy planning of recruitment meetings - thanks to its integration with employees’ emails and calendars, recruitment meetings are easy to plan and one can send meeting confirmations to all participants.
• Database of applicants - all information about applicants, history of their contacts with your company and recruiting staff’s opinions can be found in one database. Our Clients can define the content of an applicant’s file.
• Current Carrier Page and announcements at job websites – a possibility to integrate Recruitment with the company’s Career Page and external job websites.
• Email notifications – automatic notifications for system users in the form of email messages sent at the moment when a request status is changed (recruiting request) or a candidate status.
• Summarising lists and reports – the application stores all the information in the system, so it offers huge possibilities to create various summarising lists and reports. Some examples include the following issues: requests awaiting acceptance, open recruitment processes, new applicants, recruitment meetings or employed people. All the reports in the application include such functionalities as: searching, grouping, sorting and Excel export.

Helpdesk is a solution created on ARC Smart Platform. It facilitates comprehensive management of claims and requests. The application can be used in many different ways inside an organisation (e.g. to inform IT department about issues and incidents or to improve communication with HR department), as well as to handle other department issues (e.g. placing an order). The Helpdesk was created on the basis of years of our experiences related to providing support services to our clients. Thousands of different claims registered in our system have enabled us to improve every detail of the process – starting with a new entry, then measurement of reaction time, reporting on the time devoted to a specific task and finishing with archivisation and searching in the knowledge base.

Main functionalities:

• Electronic request form - You can decide which fields in the form will work best for your company and in this way Helpdesk can support your employees in different business fields.
• Sending requests to an email address - employees can decide on how to transfer requests – they can use the form available in the application or they can just send an email to a dedicated email address. All information included in an email will be automatically entered into the right application fields.
• Reporting on Helpdesk working time – employees responsible for requests can report the time devoted to every issue – in a simple way you can decide which tasks should take more time and which should take less.
• Time monitoring and controlling - monitoring of the time devoted to specific tasks will help you gather precise information on the workload necessary to do them. Advanced controlling will help managers define “bottlenecks” in the process. The information will enable to introduce necessary changes which can improve effectiveness.
• Measurement of reaction and resolution time (SLA) - advanced monitoring will allow to measure precise time from the moment a new claim (request) appears and working on it starts, till the moment it is closed. The application facilitates to define flexible time limits, e.g. maximum reaction time.
• Sending a comment request - automatic reading of replies from an email box.
• Repeated tasks – a possibility to create periodic tasks for employees, with their integration with email notifications being sent automatically as a reminder.
• Creating of a knowledge base – archiving of all closed requests, together with information related to their handling, will facilitate searching for similar requests (e.g. using tags), which can significantly improve effectiveness of the employees who will solve similar problems in future.